Insurance & Other Third-Party Payers
Summary:
Insurance is accepted for nutritional psychotherapy and basic psychotherapy. See list of accepted insurance below.
If I'm not in-network with your insurance, I take insurance using a billing service that does all the work for you to get reimbursed (see tool below). This is for psychotherapy only.
HSA/FSA cards are accepted for psychotherapy, supplements, and lab work.
I am willing to work with bishops, grant programs, or other third-party payers if needed.
Insurance
Please note that using insurance, whether in-network or out-of-network, requires an official diagnosis that goes on your permanent medical record. If you are concerned about privacy or eligibility for life insurance, a pilot license, or military service, finding another way to pay for therapy may be better for you.
I am currently in-network for:
- Aetna
- Blue Cross Blue Shield of Massachusetts (out-of-state coverage)
- Carelon
- Cigna
- Quest Behavioral Health
- Regence Blue Cross Blue Shield of Utah
- SupportLinc/CuraLinc Employee Assistance
I am waiting for approval from these other companies:
- Optum
- SelectHealth
- United Healthcare
Visit my Headway profile for a tool to help you determine what your insurance will cover. You can also schedule a session there. Contact your insurance directly if the tool isn't working.
HSA/FSA cards are accepted for all psychotherapy services, supplements, and labs.
Found Me on Your Insurance Company's Website?
You might have found me listed as an in-network provider but your insurance isn't listed above. Insurance companies only approve providers by practice location, so just because I'm in-network doesn't mean I can take your insurance at any location.
If you have another insurance not listed on this page, but you know I'm in-network, you may choose to see me through River Hollow Mental Health, which is also located in Logan or online. Please note that we only offer psychotherapy sessions at River Hollow. No nutrition or other holistic services are offered, so it is a lesser service.
If you don't think you'll meet your deductible by the end of the year, I advise paying the cash rate and not going through insurance. The financial cost will be about the same, in most cases, but paying cash makes it simpler for everyone and preserves your privacy.
Other Payment Options
Out-of-Network Benefits
If I don't take your insurance at either clinic, you can utilize out-of-network (OON) benefits. If you, like many, are daunted by the out-of-network process, please keep reading! I have a solution.
There's sometimes a stigma associated with using out-of-network benefits, with the belief that it's a lot of work for the patient. But in reality, using insurance at all, whether in-network or not, is always going to be a headache for someone. Insurance companies are very difficult to deal with, in general (to the point that I would even say they are sometimes unethical).
Here's a breakdown of how it works:
If your insurance plan offers out-of-network benefits, it means they will cover a portion of the cost when you see a therapist who doesn't have a direct contract with your insurance company.
You may need to meet an out-of-network deductible. For example, if your deductible is $500, you will have to pay that first, then your insurance may reimburse 50-80% of the session cost!
Out-of-network benefits give you the flexibility to choose a therapist or physician based on your needs and preferences, not just those in-network. That gives you more freedom for which providers you want to see (like the only Nutritional Psychotherapist in Utah, for example).
Typically, to access OON benefits, you'd have to submit a superbill on your own and dispute any rejections that arise.
Here's what makes me different from the conventional OON method
To make OON billing easier for all of us, I use a billing service called Mentaya that negotiates on your behalf. You don't need to submit your own superbill or worry about disputing anything.
Instead, Mentaya submits all the necessary paperwork and they will do everything in their power to make sure you get reimbursed. They charge a 5% fee for their services, but if you get money back, it's definitely worth their fee! The 5% is refundable if, for some reason, they can't to get you reimbursed. Check your benefits ahead of time if you are worried about getting reimbursed.
Other Third-Party Payers
Bishops/church leaders will usually pay for services for those in need and I'm happy to work with them to make sure you are taken care of.
I have also taken payments from Logan City for firefighters, and funding coming from other grants.
If someone else is paying for you (such as a parent or church leader) and you are a legal adult, you'll need to sign a release of information in case I need to contact them. A release is unnecessary for firefighters since their therapy is billed anonymously.
What about Nutrition?
Unfortunately, I’m not able to take insurance for nutrition by itself. I may do so in the future. But you can get discounts by paying in-full (for 3 months) and/or by paying with Zelle.
The most generous way to save some money on individualized nutrition is through referrals.You can get a free month after the initial 3-month minimum if you refer someone to me who also signs up for a nutrition package.
Use the Tool Below to see What Your OON Benefits Are!
This OON tool will go away soon since I have to pay a monthly fee to use it. For in-network insurance, see my Headway profile or contact your insurance directly to help you determine coverage.